INTRODUCTION
This module would equip participants with a sound grounding in KM processes, including the technology support platforms as well as the cultural and behavioral issues that inevitably arise in the implementation of KM systems.
It would also provide guidance to both internal and external consultants on how to successfully develop and implement Knowledge Management projects.
TOPICS
- Management in a Knowledge Abundant Environment
- Management Models and Systems
- Knowledge Management (KM) Processes
- IT Support Platforms for KM
- KM Strategies, Methods, Tool & Techniques
- Case Studies of Specific KM Applications
- Consulting in Knowledge Management
FEES
Individual Module Fee: S$1,250
Graduate Certificate in Organisation Excellence (GCOE): S$3,800 (4 modules)
*Course fees are inclusive of course materials, lunches and refreshments.
*Fees paid are non refundable.




